National Windscreens is delighted to announce that it has been shortlisted in the Service Provider of the Year category in the Modern Claims Awards 2015 .
Organised by Modern Claims Magazine , the awards aim to celebrate ‘ cross-industry talent and success ’ across nineteen different categories . Entrants in the Service Provider category were asked to demonstrate their a bility to deliver high standards of service and support to clients in a number of key areas.
‘Perfect Fit’ from National Windscreens is a dedicated service for insurers and brokers designed to build policy holder trust and to control costs.
Pete Marsden, National Windscreens Managing Director , says, “Our ‘Perfect Fit’ service for insurers has resulted in formal direct billing arrangements with over 70 leading insurance providers and we maintain sole supplier status with many of these.”
A series of successful strategies, including National Windscreens commitment to retaining its UK wide fitting centre network, have resulted in industry leading ‘time to serve’ and customer satisfaction (NPS) scores – key factors in a number of high-profile contract wins.
Pete continues “Our insurance team will be attending and exhibiting at a number of industry events throughout the year, including BIBA 2015 in May. The fact that our service has been recognised with a place on the Modern Claims Awards shortlist is a great start to 2015.”
National Windscreens will join a number of well-known names, including customers Ageas and LV=, at the awards ceremony taking place on 30 th April at The Royal Armouries in Leeds.