National Windscreens will open a new fitting and training centre in Leicester later this month, with an official open day on September 15 to show customers around. The opening of the research and training centre supports continual education of technicians, recognising the ever-increasing complexity of modern vehicles and ADAS technology. It also represents the latest example of National Windscreens investment into developing its team as part of an overriding strategy to elevate the customer experience in the sector.
The open day will be a chance for customers, suppliers and connections to visit the site and speak with the team about the importance of learning and development at National Windscreens and the future of windscreen replacement and ADAS calibration.
The new training facility is crucial to the region and the five training bays will to deliver training on all aspects of the constantly evolving automotive glazing landscape, including the highly specialist training required to meet the evolution of windscreen technology, associated safety systems and specific requirements of electric vehicles.
The team at the Leicester research and training centre
The centre features increased floor space including four fitting bays and will provide technicians with the ideal environment to learn the foundations of automotive glazing.
The fitting centre is based at the Meridian South Business Park and offers excellent facilities for customers with a comfortable waiting room and reception, with three EV charging points available to customers. The new location is easily accessible from all areas of Leicester and offers local amenities of McDonalds and Costa Coffee just a short 5-minute walk away, with the Fosee Park Shopping Centre a 20–30-minute walk away or a short ride in a taxi.
Jack Hardy, manager of the Leicester centre, comments: “The increase in size of the new centre will allow the technicians to have greater flexibility in their work scheduling and vastly increase the number of jobs that the team can complete. As many new vehicles now have ADAS systems installed, we really need the space to be able to accommodate the number of calibrations that we are carrying out.”
“The new site is an improved environment for not only our technicians and office-based staff but also for the customers, as the waiting room is a fantastic space and the location offers plenty of easy to reach amenities for people to visit whilst waiting for the vehicle to be repaired. We are extremely excited to be opening a new flagship branch in our region and look forward to welcoming everyone here in September,” adds Jack.