At National Windscreens, we value team spirit and the willingness to communicate as critical aspects of creating a team that is relaxed and positive, able to provide the best windscreen repair and replacement service. November 2 nd is National Stress Awareness Day, and we believe it is important to highlight the ways that stress can manifest and the services that National Windscreens has in place to help the team when they need.
Millions around the UK experience stress , it is damaging to mental and physical health and wellbeing. For example, in 2018, 74% of UK adults felt unable to cope during that past year. With stress being so common, we now employ mental first aiders across the country to provide an outlet for the team.
When under mental or emotional pressure the body releases hormones such as adrenaline and cortisol, which some people find useful as a motivation to complete tasks, but this becomes negative when the pressure overwhelms and turns to stress.
Mollie Payne is Health and Safety Manager at National Windscreens, qualified in a NEBOSH National General Certificate in Occupational Health and Safety:
“At National Windscreens, we have a diverse range of employees with varying ages, genders and backgrounds. It is recognised that every one of the employees deals with stress, mental health and other life pressures in different ways to one another. A culture that promotes and preserves the mental wellbeing of our employees is paramount, and evidence shows that workplaces with high levels of mental wellbeing are more productive.
“As a company, we have over ten mental health first aiders across the UK as well as a brilliant HR team who are always there to provide support to those who need it most. Mental health first aid is becoming increasingly important and having these individuals in place gives our employees an outlet to voice their frustrations and feelings.
“It is often difficult to talk about stress with your colleagues, especially a line manager, which is why having the option to talk to a mental health first aider is an enormous benefit,” said Mollie.
Charlotte Wright, Learning and Development Manager at National Windscreens, comments: "When people are stressed, it can affect their ability to be the best version of themselves. In turn, this impacts how customers view the overall service. Our team has developed of culture of honesty, respect, and trust and we believe that when our people are comfortable sharing their issues, they are more likely to find solutions to their problem and inspire others to do the same."